BIC – BIDV is a pioneer in the field of insurance and Bancassurance in Vietnam, has decided to make a major transformation in its technology infrastructure to improve efficiency and security for customers.
BIC – BIDV: A Pioneer in Insurance and Bancassurance in Vietnam
BIC – BIDV, a leading entity in Vietnam’s insurance and bancassurance sector, has embarked on a significant transformation of its technological infrastructure to enhance performance and security for its customers.
BIC – BIDV: A Leader in Insurance Chooses Sunteco’s Infrastructure
With an extensive network comprising 1,125 employees, 26 member companies, 160 business units, and over 1,500 insurance agents, BIC requires a robust technological system to meet its growth demands, especially amid intensifying competition in the financial and insurance industry.
When deciding to upgrade its technological infrastructure, BIC sought solutions that not only optimized performance but also adhered to the stringent security requirements set by BIDV and regulatory authorities.
As a member of BIDV—one of Vietnam’s top four banks—BIC must comply with rigorous security standards for customer data, particularly in the financial sector. For BIC, security is not only a legal obligation but also a critical factor in maintaining trust from customers and partners. Any data breach or cyberattack could result in severe financial and reputational consequences.
When BIC decided to modernize its technological infrastructure, the challenge for potential providers was clear: deliver advanced infrastructure solutions that meet BIDV’s and regulatory authorities’ strict security standards. This required balancing the adoption of modern technologies to enhance performance and streamline operations while maintaining the highest levels of data security for customers and the business.
Throughout the partner selection process, BIC imposed stringent criteria for security and reliability, alongside superior technological solutions. These factors were foundational to all technology-related decisions, especially as BIC’s customer data volumes continued to grow.
After a thorough evaluation, BIC selected Sunteco as its trusted partner. With extensive experience in delivering high-tech and secure solutions for large enterprises, Sunteco convinced BIC with its ability to provide advanced cloud services and robust security measures. Sunteco’s infrastructure is not only modern and flexible but also ensures absolute data security, enabling BIC to confidently pursue its digital transformation journey.
The partnership between BIC and Sunteco is more than a collaboration between two major enterprises; it marks a significant milestone in BIC’s efforts to enhance performance and security. With Sunteco, BIC found a partner that not only meets its technological needs but also supports the development of a robust security foundation, ensuring sustainable growth.
BIC – BIDV’s Journey to Transform Its Technological Infrastructure
Sunteco, with its expertise in providing high-tech solutions for large enterprises, demonstrated its ability to meet BIC’s stringent requirements. Sunteco not only delivered advanced cloud solutions—a critical foundation for improving BIC’s system performance and flexibility—but also served as a strategic partner in ensuring the security and safety of BIC’s technological infrastructure.
Sunteco worked closely with BIC’s IT team to research and implement multi-layered security protocols. This complex process involved assessing potential risks, establishing preventive measures, and building robust protective layers to counter any possible threats.
These security layers include:
- Advanced Data Encryption: Protects data during transmission and storage, ensuring sensitive information cannot be accessed unauthorizedly.
- Firewalls and Intrusion Detection Systems (IDS): Serve as the first line of defense against external attacks, detecting and blocking suspicious activities before they cause harm.
- Role-Based Access Management: Restricts access to sensitive data to authorized personnel only, preventing internal data leaks or breaches.
- Continuous Monitoring and Control: Ensures all system activities are constantly monitored, enabling rapid response to any incidents.
With Sunteco’s support, BIC successfully expanded and upgraded its technological services without any disruptions to its business operations. This is particularly critical for a major insurance company like BIC, where system stability and continuity are vital. Any interruption could lead to significant financial losses and erode customer trust.
Moreover, Sunteco’s technological platform enables BIC to easily scale and integrate new technologies as needed. With a flexible and advanced infrastructure, BIC can quickly adapt to market changes and evolving requirements in the financial and insurance industry, thereby maintaining and strengthening its market position.
During the collaboration with Sunteco, BIC successfully adopted Container Spinner, an advanced technology that optimizes system performance and enhances operational efficiency. This was a standout achievement in BIC’s technological transformation, particularly as the company faced increasing demands for system flexibility and rapid scalability.
Container Spinner is a breakthrough solution for managing and deploying applications in virtualized environments, delivering significant benefits to enterprises. This technology not only optimizes BIC’s system resource utilization but also enables the company to deploy services quickly and efficiently. This is particularly critical in the insurance industry, where market developments require businesses to respond swiftly to changes and new demands.
One of the greatest advantages of Container Spinner is its ability to optimize system performance. By leveraging this technology, BIC can allocate resources more efficiently, ensuring maximum utilization without waste. This minimizes system overload or resource shortages during operations, significantly improving the performance and reliability of existing services.
Additionally, Container Spinner allows BIC to scale its systems effortlessly when needed. This capability is vital for a large company like BIC, where data processing and service demands can fluctuate rapidly. With Container Spinner, BIC can expand its systems without altering infrastructure or disrupting business operations, maintaining flexibility and adaptability to market changes.
Container Spinner not only optimizes BIC’s existing services but also creates opportunities to integrate new technologies. With this solution, BIC can seamlessly adopt advanced technologies without requiring significant system changes. This saves time, costs, and resources while ensuring BIC remains ready to embrace the latest technological trends to maintain its competitive edge.
This technology also supports BIC in keeping pace with global insurance market trends. In the insurance industry, adopting new technologies is essential for improving customer experiences and enhancing service efficiency. With Container Spinner, BIC can rapidly deploy modern solutions such as artificial intelligence (AI), machine learning, and big data analytics, enabling faster and more accurate decision-making to strengthen its competitive position.
The adoption of Container Spinner has brought transformative changes to BIC’s operations. This technology not only optimizes system performance but also required BIC to restructure its initial technology architecture to fully harness its potential. This demonstrates that Container Spinner is not merely a supporting tool but a core component that profoundly impacts BIC’s entire technological ecosystem.
Mr. Lê Hoài Nam, Head of Network and Systems at BIC, shared: “Container Spinner is a remarkable technology. It has enabled us to achieve outstanding operational performance, and we even had to adjust our initial architecture to fully leverage its potential.” This underscores BIC’s commitment to optimizing operational efficiency and highlights the necessity of continuous technological innovation to maintain and enhance competitiveness.
The partnership with Sunteco not only addresses BIC’s immediate technological challenges but also lays the foundation for sustainable future growth. With Sunteco’s support, Container Spinner has been fully integrated into BIC’s systems, enabling the company to enhance efficiency, reduce costs, and improve competitiveness.
The successful technological infrastructure upgrade has solidified BIC’s position in the insurance and bancassurance market, opening new opportunities for future growth. Beyond adopting advanced technologies, the collaboration with Sunteco has enabled BIC to build a scalable and flexible system, ready to integrate new solutions in subsequent development phases.
This partnership ensures that every technological implementation is executed cautiously and securely, leaving no vulnerabilities in the security system. This gives BIC confidence in its system’s security while establishing a robust technological foundation for future advancements.
The technological transformation journey of BIDV BIC, supported by Sunteco, is a testament to the importance of choosing the right strategic partner. Thanks to Sunteco’s advanced cloud technologies and dedicated support, BIC has not only overcome security and performance challenges but also risen to reaffirm its leadership in Vietnam’s insurance industry.
